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General Air Customer Reviews

As an Upstate industry leader, we pride ourselves on excellent service and our customer-focused approach to doing business. But don’t take just our word on it! Here is what some of our customers have to say about our products and service.

The Webster Dictionary definition of “SERVICE” is “helpful, friendly action”. However the most important definition of service is quite simply “General Air”. General has been making our heating and cooling problems quickly disappear for 38 years. Day or night, they have always been there. Cheerful, professional and ready to put things in order and back to normal. Had one such problem last week and General was outstanding once again.

~ Mr. & Mrs. Austin Callaway

General Air Conditioning Service Corp. installed 3 Trane heat pumps in our home in October 2008. They replaced 3 central air conditioning units. They did an outstanding job; I would highly recommend them to anyone. The salespeople, installation crew, and assistants were very professional in all their work and answered all my questions during the installation. The cleanup work afterwards was spotless.

~ Forrest Abbott

I have relied upon General Air Conditioning for many years to keep my home heating and air conditioning systems running smoothly. They have always done a great job for me and I recommend them highly.

~ Thomas Webber

About five years ago, I was looking for a competent, responsive heating and air conditioning company that I could trust to maintain my equipment properly and respond to calls in a timely manner. With General Air Conditioning, I found just that combination and have been delighted with your performance since then. You’ve replaced two furnaces and an air conditioning unit to my complete satisfaction, given me excellent advice on what equipment to buy and instituted a comprehensive annual preventative maintenance program that keeps my systems in top notch order. I intend to continue using your firm as I can’t imagine a better partner for our heating and air conditioning needs and would recommend you to anyone who asks.

~ Al Fulton

Although Phillis Wheatley Association is a relatively new client of General Air Conditioning Service Corporation we have found them to be extremely diligent in providing us with excellent service. Our equipment is very old and has not had the required preventative maintenance servicing. General Air has analyzed our equipment, determined the required corrective fixes and got our antiquated equipment back in operating condition. The staff at General Air from General Air Manager to the Service Representative is top notch and all seem to have their client’s needs as their No. 1 priority.

~ Dennis Lathan

When I started working at Easley Presbyterian Church over 20 years ago, we had problems with our air units. The sanctuary was always hot in the summer and cold in the winter. The company that had installed these units could not figure out the problem. General was called and they found the problem right away. Since we have been with General, everything has been working fine. I like and trust General so much that I use them to keep the heat pump at my home running.

~ Tony Brock

I have been a very satisfied customer of General Heating and Air for many reasons. General Air Team has installed and serviced systems at my home and commercial properties for the past 10+ years. In addition to specing out the right systems and competitive pricing, the ongoing service and responsiveness is what keeps me a loyal customer.

~ Mike Kiriakides

It is a pleasure to recommend your fine company to any and all who need excellent HVAC service. My experience with “General Air” goes back more than thirty years…We thank you for careful attention to our heating and cooling needs and wish you continued success.

~ Avery Wood

East Pickens Baptist Church would like to thank you for an outstanding job on taking care of all our heating and air conditioning needs for the past several years. We had a continuing problem with our units (that were less than five years old) and even though you didn’t originally install them, you were there to help find and correct the problem. I commend you for having such a knowledgeable and friendly staff that are always ready to solve any heating and AC problems that occur. We would highly recommend your company to anyone. Thank you again for your outstanding performance.

~ Gary Frazor

My thanks to each and everyone involved in the installation. This was not an easy job. Work was completed professionally, timely, and efficiently. Your staff was extremely courteous and helpful. I was extremely pleased with the experience.

~ Suzanne Edwards

A very sincere thanks to you for getting service so fast to me when my furnace when out in the frigid weather in December. A huge thank you to all your staff for their professionalism and speed in getting a new unit installed and getting me trained on operating it. They are a great team and a true credit to your company.

~ Suzanne B. Webster


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